Frequently Asked Questions
Q:
What is FreightCar America, Inc.?
A: FreightCar America designs and builds railroad freight cars.
We
offer a variety of freight cars to meet your needs and can
tailor your car acquisitions in any number of ways, from leasing
and trade-in arrangements to like-kind exchanges. FreightCar
America supports its products with a full line of replacement
parts. Information on these services and more are available
on this web site, so please take a moment to browse through
it.
Q:
What are the advantages of aluminum cars?
A:
An aluminum railcar offers many advantages to our customers.
First, the weight savings in an aluminum car can yield up
to twenty-one tons more payload than a car constructed from
steel. Second, the use of aluminum cars will lower operating
costs (locomotive fuel and maintenance). Finally, aluminum
is corrosion-resistant and lowers car repair or replacement
costs. All these advantages translate into lower costs and
better operational efficiency.
Q:
In what areas does FreightCar America lead the railcar industry?
A:
FreightCar America has been the leader in the coal car industry
for many years, having produced over 60,000 BethGons®
and AutoFloods™. But, we're not just coal, we have introduced 16 new designs or product line extensions in the last 5 years.
Q:
How long has FreightCar America, Inc. been in business?
A:
In 1901, the Cambria Steel Company was formed and built its
first freight car for an order of mine cars. FreightCar America
has reached a historical milestone of over 100 years of quality
railcar production under several different company names.
You can read more about our history on our timeline
page.
Q:
How do I order replacement parts for my existing FreightCar America cars?
A:
You can either use FreightCar America's
online Parts Quotation or call toll-free 1-877-739-2006.
To expedite the process, please have the following information
available: car type, car reporting mark(s), car series number(s),
and build date.
Q:
How do I obtain a budgetary quote for a specific car type?
A:
Contact your regional Sales contact and provide
him with your expected order placement date and quantity.
You can find your appropriate contact in our Customer Service section or by using the 'Find you Sales Contact' located at the upper right, top portion of this web page. .
Q:
What are the main addresses and contact numbers for FreightCar
America?
A: See our Customer Service section by using the top menu on this page.
Q:
How do I get addresses or directions to FreightCar America's
locations in Chicago, Danville, Johnstown, or Roanoke.
A: See our Customer Service section by using the top menu on this page.
