Our commitment to customer service at FreightCar America begins with the first customer contact and extends through the life of the railcar.

Customer focus has been the key to our success. FreightCar America's Customer Service Department is managed by a 20-year veteran of the railroad industry, Kevin Knarr. He is just one of a group of highly qualified and experienced staff that has the resources to help you with any of your service requirements.

To contact a member of our Customer Service Department please use the contact information available on this site.